Getting started with Tez888 app is straightforward once you know the steps — this guide walks you through each one. Whether you are a newcomer or an experienced player, these instructions will help you navigate the platform efficiently, understand the wagering requirements, and make the most of the available features.
Getting Ready
Before you begin, ensure you have the following ready:
- A stable internet connection and a modern web browser (Chrome, Firefox, Safari, or Edge). The site is mobile-optimized and works as a progressive web app (PWA) — launch from browser without downloading an app from stores.
- A valid email address and a phone number for account verification.
- An accepted payment method (see the Deposits & Withdrawals section).
- Your proof of identity (passport, driver’s license) for KYC verification.
- A clear understanding of responsible gambling limits — set your deposit and time limits beforehand.
How to Sign Up
- Visit the official website using the link Tez888 app.
- Click the “Sign Up” or “Register” button, usually located at the top right corner.
- Fill in the registration form: provide your full name, date of birth, email address, phone number, and create a strong password (at least 8 characters, including numbers and special symbols).
- Select your preferred currency and, if available, enter a bonus code (optional).
- Agree to the terms and conditions and confirm you are over 18.
- Submit the form. You will receive a confirmation email or SMS. Click the link or enter the code to verify your account.
- Complete the KYC process by uploading a valid ID and a proof of address. This step is mandatory for withdrawals.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before you can withdraw any winnings. For example, imagine you receive a 100% deposit bonus of up to $200 with a 35x wagering requirement. If you deposit $100, you get $100 in bonus funds. The total amount to wager is: (deposit + bonus) × wagering requirement = ($100 + $100) × 35 = $200 × 35 = $7,000. You must place bets totaling $7,000 before the bonus funds become withdrawable.
Different games contribute differently to wagering. Typically, slots contribute 100%, table games contribute 10-20%, and live dealer games may contribute 5-10%. For instance, if you play a table game with 10% contribution, each $10 bet counts only $1 toward the requirement. To clear the $7,000 requirement efficiently, focus on slots with 100% contribution.
Licence & Player Protection
This platform operates under a Curacao eGaming license, which ensures basic standards of fairness and security. However, players from EU and Nordic countries should note that winnings from Curacao-licensed casinos may be subject to local income tax, unlike those from MGA or local licenses. Always consult a tax advisor. The site uses SSL encryption to protect your data, and offers responsible gambling tools such as deposit limits, session timeouts, and self-exclusion. Two-factor authentication (2FA) is recommended for account security.
Deposits & Withdrawals
| Method | Min Deposit | Min Withdrawal | Processing Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | $10 | $20 | 1–3 business days | None |
| Skrill | $10 | $20 | Instant to 24 hours | None |
| Neteller | $10 | $20 | Instant to 24 hours | None |
| Bank Transfer | $20 | $50 | 3–7 business days | May apply |
| Cryptocurrency (BTC, ETH) | $20 equivalent | $50 equivalent | Up to 1 hour | None |
Deposits are usually instant, while withdrawals undergo a verification process. Ensure your KYC is complete to avoid delays. Withdrawal limits may apply (e.g., $5,000 per week).
Support Guide
Scenario 1: Login Issues
If you cannot log in, first check your internet connection. Try resetting your password via the “Forgot Password” link. If the problem persists, contact support via live chat or email.
Scenario 2: Bonus Not Credited
Bonuses are usually credited automatically after deposit. If not, check the bonus terms. Some require a promo code. Contact support with your deposit details.
Scenario 3: Withdrawal Delayed
Withdrawals can be delayed due to pending KYC or high volume. Verify that your documents are submitted and approved. If it exceeds the stated processing time, open a ticket.
Scenario 4: Game Not Loading
Clear your browser cache and disable ad blockers. Ensure your browser is updated. If the issue continues, try a different browser or device. Contact support with the game name and error message.
Scenario 5: Account Verification
If you are asked for additional documents, submit clear copies of a valid ID and a recent utility bill. The verification team typically reviews within 48 hours.
Scenario 6: Responsible Gambling
To set deposit limits or self-exclude, go to your account settings under “Responsible Gambling”. For immediate help, contact support.
Worth Knowing
The loyalty program consists of multiple tiers: Bronze, Silver, Gold, Platinum, and Diamond. You earn points by placing real-money bets on slots and games. For every $10 wagered on slots, you earn approximately 1 point. Points can be exchanged for bonus credits at a rate of 100 points = $1. Higher tiers offer benefits like faster withdrawals, personal account managers, exclusive bonuses, and higher betting limits. To advance, accumulate a certain number of points within a qualifying period (e.g., 500 points for Silver, 2,000 for Gold). The program is designed to reward consistent play.
Need to Know
How do I reset my password?
Click “Forgot Password” on the login page, enter your registered email, and follow the instructions sent to your inbox.
Can I change my currency after registration?
No, the currency selected during sign-up is permanent. Contact support only if you have a strong reason; changes are rarely approved.
Are there any country restrictions?
Yes, players from certain jurisdictions (e.g., the US, UK, Spain) are not accepted. Check the terms and conditions for the full list.
What is the minimum age to play?
You must be at least 18 years old (or the legal gambling age in your country, whichever is higher).
How long does KYC take?
Initial verification usually takes 24–48 hours. Additional document requests may extend the process.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section of your account settings.
What happens if I don’t meet wagering requirements in time?
Any remaining bonus funds and associated winnings are forfeited. Always check the expiry period (usually 7–30 days after activation).
Is my data secure?
Yes, the platform uses SSL encryption to protect personal and financial information. However, always use strong passwords and enable 2FA if available.
By following the steps in this guide, you can start your gaming journey confidently. Remember to play responsibly, understand the terms, and enjoy the experience. Good luck!